Salesforce Admin Training
Comprehensive and hands-on, this course is essential for new Admins and Admins who want to improve their knowledge and become a Salesforce Pro.
14th – 15th November 2016
2 Days (9am – 6pm)
Classroom in Dubai Knowledge Village (see location map below).
Salesforce Admin is recommended as preparation for the Salesforce Certified Administrator exam. *Included in the course fee is a Cloud Concept certificate.
Who should take this course?
Salesforce Admin is designed for Salesforce Administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications.
The prerequisites include a solid conceptual understanding of CRM systems. A good technical understanding is an advantage.
What you will learn
When you complete this course, you’ll be able to:
- Understand the fundamentals of Salesforce CRM and its terminologies
- Configure using Point & Click to customise your application
- Configure Reports and Dashboards
- Automate Processes using Salesforce Automation Tools
- Upload and Export Data into the system
|Custom Objects & Fields||Customise objects & fields through point and click configuration.|
|Workflow Approval Process||Learn how to set up workflow, validation, approval, and escalation rules.|
|Workflow Actions||Set email alerts, create tasks, update fields etc.|
|Process Builder||Learn to replace trigger with point and click and become less dependant on developers.|
|Deployment||Build change sets and set up profiles and field level security.|
|Data Migration||Learn to migrate data to Salesforce using Apex Dataloader.|
|Reports & Dashboards||Create your own customized reports, report types and dashboards.|
|Lightning Experience||Get an overview of the all new lightning experience from an Admin perspective.|
|Tips & Tricks||Learn tips & tricks to make better use of Salesforce.|
USD 590 including Cloud Concept certificate. Register until end of October 2016 and get USD 100 off.
100% payment in advance. For any payments, please note our banking details:
Bank: HSBC Bank Middle East Ltd
Account no.: 036 548493 001
IBAN: AE 2302 0000 0036 5484 9300 1
Account name: Cloud Concept JLT
Address: Jebel Ali Branch, Dubai, United Arab Emirates
Dubai Knowledge Village, Block 1, Tecom Business Park. Please find location map here.
What to bring
Own Laptop is required. Salesforce Developer Edition for training will be provided.
Foodcourt and restaurants in walking distance
Refreshments such as water and coffee will be provided
Public car parking available
Nearby hotels available
Please register here
For further information please contact firstname.lastname@example.org or call +971 4 379 4556.
About Cloud Concept Academy
Cloud Concept Academy provides a premium Salesforce training program offering a variety of courses designed for Salesforce users, administrators and developers. Our mission is to help you better understand Salesforce and make you a pro at working with it.
*Please note this course helps in preparing for the Salesforce Certified Administrator exam. However, to pass the exam additional studying and practicing will be required.