Delivering the best hands-on support for a successful monday.com journey

Our team of certified monday.com experts has been helping regional companies and enterprises achieve their digital transformation goals since 2017.

2,750+

Users onboarded

300+

Satisfied companies

12+

Industries

Exclusive monday.com specialists dedicated to excellence

Since 2009, we’ve been helping large enterprises with digital transformation. We saw firsthand how difficult it was for companies to scale as fast as they needed. So when we first encountered monday.com in 2017, we knew it was a game-changer.

We saw the potential monday.com presented for clients, from small businesses to enterprises. And we knew we could be the ones to help them unleash the full power of the monday.com Work OS to transform the way their organizations work. So we decided we wouldn’t split our focus between different solutions — we would fully dedicate ourselves to monday.com.

Over the years, our team has developed an unmatched understanding of monday.com, allowing us to deliver superior implementation services. From our base in Dubai, our footprint extends across the United Arab Emirates, Saudi Arabia, the rest of the GCC, and Turkey.

Meet our experts

We’re always upskilling to help you master monday.com faster.
Sami Caracand
Sami Caracand
Founder and Problem Solver
Working with monday.com customers since 2017 and loving it!
Sharif Johnson
Sharif Johnson
Enterprise Sales Team Lead
Matched DAMAC, Majid Al Futtaim, and Mubadala Group with their perfect plan. White belt in jiu jitsu.
Neda Polat
Neda Polat
Customer Success Team Lead
Knows everything there is about monday.com. Loves collecting miniature owl figurines during her travels – she’s up to 75 already!
Hasmik Makaryan
Hasmik Makaryan
Senior Customer Success Manager
10+ years working with customers. Fluent in English, Russian, and Armenian.
Susana Lopez
Susanna Lopez
Sales Account Manager
Board game lover and travel enthusiast. Here to assist with all things monday.com in English and Spanish.
Ogi
Ogi Kisic
Customer Success Manager
Used to be a high school teacher. Loves MMA and boxing.
Jack2
Jack Stimson
Enterprise Sales Team
Here to guide you with all things monday.com. Spends his weekends cheering on the Spurs.
Sami Caracand
Sami Caracand
Founder and Problem Solver
Working with monday.com customers since 2017 and loving it!
Sharif Johnson
Sharif Johnson
Enterprise Sales Team Lead
Matched DAMAC, Majid Al Futtaim, and Mubadala Group with their perfect plan. White belt in jiu jitsu.
Neda Polat
Neda Polat
Customer Success Team Lead
Knows everything there is about monday.com. Loves collecting miniature owl figurines during her travels – she’s up to 75 already!
Hasmik Makaryan
Hasmik Makaryan
Senior Customer Success Manager
10+ years working with customers. Fluent in English, Russian, and Armenian.
Susana Lopez
Susanna Lopez
Sales Account Manager
Board game lover and travel enthusiast. Here to assist with all things monday.com in English and Spanish.
Ogi
Ogi Kisic
Customer Success Manager
Used to be a high school teacher. Loves MMA and boxing.
Jack2
Jack Stimson
Enterprise Sales Team
Here to guide you with all things monday.com. Spends his weekends cheering on the Spurs.

Our certified monday.com qualifications

See how you can leverage our expertise to take your business to the next level.

monday.com
Product Badge

monday.com Product
Light Badge

monday.com Customer
Success Badge

monday.com Advanced
Workflows Badges

monday.com Professional Services Badge

monday.com Partner
Admin Badge

monday.com Partner
Marketing Badge

monday.com Sales
CRM Badge

monday.com Inbound
Sales Badge

monday.com Account
Management Badge

Want to find out how monday.com
can work for your company?

Our values

Dedication
We’re committed to supporting clients on their journeys and delivering the best results. 
Integrity
We only take on a select few clients at a time, focusing on the quality of work over quantity. 
Customer Success
We use client goals as the basis for our implementation and ensure we meet all objectives. 
Persistence

Effort is the key to excellence. We do whatever it takes to help solve our clients’ problems.

Trust

We build productive partnerships for better outcomes and a more enjoyable experience.

Connect with us

Headquarters

502 Indigo Icon Tower’ Jumeirah Lake Towers, Dubai, United Arab Emirates

Email
success@cloudconceptgroup.com

Got any questions?

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monday.com product badge

This badge is awarded to product experts who have mastered the monday.com Work OS.

Our experts with this qualification

Neda Polat
Hasmik Makaryan
Ogi Kisic
Sharif Johnson
Jack Stimson
Susanna Lopez

monday.com Product Light Badge

Experts who have mastered the key building blocks and features of monday.com.

Our experts with this qualification

Neda Polat

monday.com Customer Success Badge

Experts who have mastered the tools and methodologies for driving adoption and setting customers up for success.

Our experts with this qualification

Neda Polat
Hasmik Makaryan
Ogi Kisic

monday.com Advanced Workflows Badges

Experts in the different workflows, processes, and use cases you can build with monday.com.

Our experts with this qualification

Neda Polat
Hasmik Makaryan
Ogi Kisic

monday.com Professional Services Badge

Experts who exceed monday.com’s highest standards for consultancy and customer training.

Our experts with this qualification

Hasmik Makaryan
Ogi Kisic

monday.com Partner Admin Badge

Experts trained in the necessary tools and systems needed to seamlessly collaborate with your business.

Our experts with this qualification

Neda Polat
Hasmik Makaryan
Ogi Kisic
Sharif Johnson
Jack Stimson

monday.com Partner Marketing Badge

Experts trained in monday.com’s best marketing practices.

Our experts with this qualification

Neda Polat

monday.com Sales CRM Badge

Experts in setting up workflows that supercharge your sales teams.

Our experts with this qualification

Neda Polat
Hasmik Makaryan

monday.com Inbound Sales Badge

Experts trained to help you find the best monday.com products and solutions to solve any challenge.

Our experts with this qualification

Jack Stimson
Sharif Johnson
Susanna Lopez

monday.com Account Management Badge

Experts trained in ways to deliver more value to companies, helping them get the most out of their time with us. 

Our experts with this qualification

Ogi Kisic